Privacy Policy

1. Introduction

Kerupe Sicune Pte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services in Singapore. Please read this policy carefully.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Submit documents for processing
• Contact us via email, phone, or our website
• Request information about our services

The types of personal information we collect may include:

• Full name and contact details (email, phone number, address)
• Government-issued identification numbers when required for document processing
• Payment information for service fees
• Documents you submit for our services

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our document services
• Process your documents for verification, translation, or notarization
• Communicate with you about your requests
• Process payments and send invoices
• Improve our services and customer experience
• Comply with legal obligations in Singapore

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our services (e.g., translation specialists, notaries)
• Legal Requirements: When required by Singapore law or to respond to legal process
• Business Transfers: In connection with any merger or sale of company assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure storage systems with restricted access
• Encryption of sensitive data
• Regular security audits
• Confidentiality agreements with all staff and contractors

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide the services you requested
• Comply with Singapore legal requirements (typically 5 years for financial records)
• Resolve disputes and enforce our agreements

After this period, we securely delete or anonymize your information.

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access and receive a copy of your personal data
• Correct any inaccurate personal data
• Withdraw consent for our use of your data
• Request deletion of your personal data, subject to legal requirements

To exercise these rights, please contact us at privacy@kerupe-sicune.sbs.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Kerupe Sicune Pte Ltd
18 Cross Street, #11-08
Cross Street Exchange
Singapore 048423
Email: privacy@kerupe-sicune.sbs
Phone: +65 029957408